Privacy Policy

At SanTan Solar Services, we are committed to protecting your privacy and ensuring the security of your personal information, including your credit card details, in compliance with the Payment Card Industry Data Security Standard (PCI DSS). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: When you make a purchase, register for an account, or contact us, we may collect details such as your name, address, email address, phone number, and payment information, including credit card details.​
• Device and Usage Information: We automatically gather information about your device and interactions with our site, including IP address, browser type, operating system, referring URLs, and browsing behavior.​
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze site usage, and personalize content. You can manage cookie preferences through your browser settings.​

How We Use Your Information

We utilize the collected information for various purposes:

• Order Processing: To process transactions, fulfill orders, and send related communications.​
• Account Management: To create and manage your account, respond to inquiries, and provide customer support.​
• Marketing and Communications: To send promotional materials, newsletters, and personalized offers, with your consent.​
• Analytics and Improvement: To analyze usage patterns, improve our website, and enhance user experience.​
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

How We Share Your Information

We may disclose your information to third parties under the following circumstances:

• Service Providers: With vendors and partners who assist in operating our business, such as payment processors and shipping companies.​
• Legal Requirements: To comply with legal processes, respond to lawful requests, or protect our rights and interests.​
• Business Transfers: In connection with mergers, acquisitions, or asset sales, your information may be transferred as part of the transaction.​

Behavioral Advertising

We may use your information to deliver targeted advertisements and marketing communications that align with your interests. For example, we may use Google Analytics to understand user behavior and improve our marketing efforts. You can opt out of personalized advertising by adjusting your ad settings for the following sites:

Google Analytics- https://tools.google.com/dlpage/gaoptout

Facebook – https://www.facebook.com/settings/?tab=ads

Google – https://www.google.com/settings/ads/anonymous

Bing – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. If you wish to request deletion of your data, please contact us using the information provided below.​

Security of Your Information

We implement industry-standard security measures, including encryption, secure servers, and access controls, to protect your personal information from unauthorized access, alteration, or destruction. However, please be aware that no method of transmission over the internet is entirely secure.​

Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access and Update: Review and correct your personal information.
• Deletion: Request the deletion of your personal data, subject to certain exceptions.​
• Opt-Out: Withdraw consent for marketing communications or personalized advertising.​

To exercise these rights, please contact us at [email protected].

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.​

Cookies and Your Rights

A “cookie” is a small file that is stored on your device when you visit our website. We use various types of cookies, including functional, performance, advertising, and social media cookies. These cookies help improve your browsing experience by remembering your preferences (like login details and regional settings), so you don’t need to re-enter them every time you visit or move between pages. Additionally, cookies allow us to gather insights on how users interact with our website, such as whether it’s your first visit or if you’re a returning user.

Reporting, Analytics, and Cookie Management

The duration that a cookie remains on your device depends on whether it is a “persistent” cookie or a “session” cookie. Session cookies are temporary and are deleted once you close your browser, while persistent cookies can remain on your device for a period ranging from 30 minutes to two years.

You have the ability to manage and control cookies in several ways. Please note that blocking or removing cookies may affect your user experience and could cause certain features of our website to no longer work as intended.

Most web browsers automatically accept cookies, but you can modify your browser settings to block or manage cookies. This can typically be done through the “Tools” or “Preferences” menu in your browser. For more information on managing cookies, visit www.allaboutcookies.org.

Please be aware that blocking cookies may not entirely prevent the sharing of information with third-party partners, such as advertisers. To exercise your rights or opt out of personalized advertising, please refer to the “Behavioral Advertising” section above for more information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with an effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.​

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

SanTan Solar Services
596 E Germann Rd #104 Gilbert, AZ 85297
[email protected]
480-584-4281

Last updated: 03/25/25